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Tuesday, January 1, 2013

FREQUENTLY ASKED QUESTIONS

Order Policy?

We only accept orders through email. No PM / comments left on our blog or SMS through mobile phone will be entertained.

Payment Mode? Can I Make Bank Transfer?

We only accept cash payment, Cash on Delivery.

Pricing Policy?

Singapore Dollar. (Sign: S$; Code: SGD)

Product Policy?

We will perform checks on the items prior to delivery of the Model Kits.

Exchange Policy?

1 for 1 exchange will only be provided if the items sent to you is incorrect or defected. (As we perform checks prior to delivery, defected parts should not happen other than manufacturing.

Delivery Policy?

Free of Charge. Venue will be almost anywhere in Singapore and in Singapore Only.

Are Our Items Original?

Yes, 100% original. If the items you receive from us are counterfeit, we will bear all cost for 1 to 1 exchange.

Are Items Ready in Stock?

As we do not have a store/office yet, we only have limited Model Kits available. Most of our Model Kits are pre-ordered or otherwise stated.


Are Items Exchangeable?

We regret to inform but NO we will not accept exchange of items once your order has been confirmed / processed.


P.S. Can't find the answer to your question? Drop us an email at mk.mn.contactus@gmail.com.

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